Clinical Expert DePuy Synthes (DPS) West/Middle Trauma Netherlands

Johnson & Johnson is recruiting for a Clinical Expert DPS Trauma, located in the Netherlands (West/Middle area preferred).

1-Year contract with intention to extend.

Position overview

The Clinical Expert (CE) will be responsible to achieve all strategic and business objectives DePuy Synthes Trauma products and the NPIs. The position reports directly to the Clinical Expert Lead and contains clinical support in field and education of the accounts. The key objective of this role will be to support the sales target within the Netherlands meeting all strategic and business objectives, supporting the training plan for new products and supporting the Clinical Expert team’s training plan and providing the highest level of clinical, education and customer support.

About DePuy Synthes

“Caring for the world, one person at a time” inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.

Employees of the Johnson & Johnson Family of Companies work with partners in healthcare to touch the lives of over a billion people every day, throughout the world.

The Global Orthopedics business of DePuy Synthes is comprised of Joint Reconstruction, Trauma, Spine, Sports Medicine and Power Tools. Collectively, these businesses are focused on helping patients along the care continuum — from early intervention to surgical replacement, with the goal of helping people return to living active and fulfilling lives.

Responsibilities:

• Support in meet and exceed targets for the Netherlands
• Support in meet and exceed targets in own (SC) accounts (region West Middle of the Netherlands)
• Provide Clinical Support for DPS Trauma and drive NPIs
• Comply with mandatory training and attend local and abroad training programs to maintain and develop knowledge required to fulfil job role effectively
• Clinical Expert with the necessary skills, experience and competences
• Maintain and develop firm business relationships with KOLs and other strategically important clinical and economic stakeholders
• Develop in depth understanding of the needs and objectives of customers on all levels
• Drive future projects in line with the DPS Trauma value proposition
• Maintain knowledge of competitor's products and strategies in the local market
• Coordinate clinical activities such as new products launches, internal and external training in collaboration with EHQ
• Closely collaborate with all J&J internal resources, including the Therapeutic Area Lead
• Coordinates the involvement of all internal partners, including customer service, supply chain, marketing & strategic capabilities to meet account performance objectives and customers’ expectations.
• Share best practice and success stories across the cluster and the region
• Monitor & assess competitor activity and use this knowledge to develop competitive advantage for DPS Trauma
• Adopt Credo based principles in all interactions with internal and external customers

Required qualifications:

• Experience with Medical Device products
• Bachelor degree in (para)medical, or equal by experience.
• Ability to work with tools like Outlook, Word, Excel, PowerPoint, Sales force, etc.
• Understanding and application of corporate behaviour.
• Can-do attitude. Challenging the status-quo.
• Eager to learn and develop. Growth mindset.
• Support & patient oriented.
• Problem solving Thinking. Handling complex projects.
• Listening and problem-solving skills.
• Collaboration and teamwork.
• Professional understanding and usage of Dutch & English.
• have in-depth understanding of the J&J offering in the customer environment.
  

Preferred qualifications:

• Successful OR experience within the medical devices sector, preferably in Orthopedics/trauma.
• have in-depth understanding of the J&J offering in the customer environment.

Preferred Skills:

Account Management, Collaborating, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection

Hybrid Work