Workplace Experience Manager EMEA

Johnson and Johnson E&PS team is currently recruiting for the Workplace Experience Manager EMEA reporting to the Sub-regional Facility Management Director.

Environmental Health, Safety (EH&S) and Facilities Services (FS) Enabling continued evolution of workplace design whilst improving our employee workplace experience, this role is accountable for shaping and delivering our program and objectives within EMEA region that includes but not limited to:

• Workplace Strategy
• Workplace Design
• Space Management
• Change Management
• Project Management

Key Responsibilities

• Accountable for the performance, coordinate deployment and consistency of J&J Workplace Experience program across new and existing facilities.
• Responsible for being the core team member and providing workplace expertise during the execution and assessment phase of workplace projects.
• Develop short- and long-term tactical plans and programs for innovation, construction, or alteration of workplace activities based on strategic plans.
• Support effort to ensure workplace needs and contracts / associated operating budgets are defined, established, and met
• Drive and support site classification, amenities, and service levels
• Support and advise on the deployment of workplace relevant IT systems and platforms including CAD, CAFM, utilization systems, reservation solutions and etc.
• Accountable for supervising action plans and progress, conduct applicable field studies and onsite space reviews, collect occupancy and utilization data, provide analysis, benchmark data, survey results and recommendations
• Responsible for verifying on workplace design consistency (test fit / Concept Design / BOD / Detail Design) to ensure J&J space and design standards are maintained and deployed
• Collaborate with business partners and FM customers to acquire Voice of the Customer data to collect service needs and establish framework for site governance
• Manage complexity across a broad region and deliver harmonized services across geographies of varying size, scale, and needs.
• In partnership with enabling partners and vendors provide a detailed awareness of WE principles to local business liaisons and governance forums

Qualifications

• Bachelor’s degree or equivalent; related field (architecture, design, real estate, facilities management, business, etc.) is preferred
• Minimum 2 years of workplace experience, strategy, workplace design, or related experience is required
• Professional certifications (e.g., Master (MCR) or Senior Leader in Corporate Real Estate (SLCR), etc.) Change Management, Design, and/or Space management preferred
• Broad-based corporate facilities experience or equivalent required; preference for experience within a global corporation
• Strong written and verbal communication skills, including sharing ideas and information across diverse audiences and various levels and creating compelling presentations
• Ability to think strategically while maintaining a tactical focus; required
• Ability to adapt emerging standards and industry innovation; required
• Ability to lead varied teams through change and organizational transformation; required
• Proficiency in project management, including obtaining agreement on project definitions and priorities and ensuring that resources, capabilities, and processes are in place; required
• Strong interpersonal, analytical, and problem-solving skills
• The ability to respond positively to change and act as a change agent
• Ability to influence others / mediate successful outcomes
• Proficient English is required
• Ability to travel up to 25%, both domestic and international travel
  

Required Skills:

Facility Management

Hybrid Work